Yazar "Abdullah, Omer Hussein Ali" seçeneğine göre listele

Listeleniyor 1 - 1 / 1
  • Küçük Resim
    Yayın
    Knowledge management and its reflections on the organizations performance. A case study of Asia Cell Telecommunications Company in Iraq
    (İstanbul Gedik Üniversitesi, 2021) Abdullah, Omer Hussein Ali; Güvel, Enver Alper
    The organizations around the world are increasingly facing dynamic and challenging work environments. That is because of the increased globalization of business environment, and the use of advanced technologies. Based on that, the organizations have to adjust and improve their operation systems to stay in the highly competition market. One of the crucial improvement is improving their knowledge management system. Recently, the Iraqi telecommunication companies are also facing same conditions. These companies have applied knowledge management systems to achieve their goals. However, some of them have failed to meet their goals. Information on how the knowledge management effect the performance of telecommunication companies in Iraq still limited. Therefore, the study aims to fill this gap. This study tests the effect of KM on the OP of telecommunication companies in Iraq. The hypothesis of this study is that KM can positively and significantly effect the performance of telecommunication companies in Iraq. This study was applied on Asiacell, which is one of the telecommunication companies in Mosul-Iraq. The study used the questionnaire method to collect data. A random sample of 275 employees who are working in Asiacell was the sample population. The respondent are the company's top managers and the KM related employees. This study used a sample size of 182. The SPSS software is used to do the statistical analysis. The results of the study showed that the perceptions about knowledge, knowledge sharing, and intrinsic motivation have positive relationships with the Asicell's performance. The results showed that the cooperation, leadership, and knowledge creation have negative relationships with Asiacell's performance. In short, the results do not support the hypothesis of this study. They show that knowledge management has no impact on Asiacell's performance in Iraq. The study suggests that Asiacell should adopt better knowledge management system or improve the existence one to enhance its performance.